Subscriptions
What this page is
Subscriptions is where you view and manage recurring subscription records for your workspace.
Who uses it
- Admin users
- Finance/billing users
- Managers with billing responsibility
When to use it
- During billing reviews
- When changing plans or subscription status
- When investigating account access and billing issues
What this page is for
Use this page to manage subscription lifecycle details so billing and access remain aligned.
Main actions
- View active/inactive subscription records
- Review plan and billing status
- Action subscription-related changes where available
- Check subscription history
Step-by-step (common workflow)
- Open Subscriptions.
- Find the relevant subscription record.
- Review current plan/status details.
- Apply required action (change/cancel/update as permitted).
- Confirm status is updated correctly.
Connections
This page directly affects:
- Billing and payment workflows
- Workspace commercial status
- Access and plan-based feature availability
Common mistakes
- Changing subscriptions without checking billing impact
- Misreading active vs pending status
- Not confirming updates after action
Quick tips
- Review subscription changes with finance before applying.
- Track status changes at period boundaries.
- Keep records aligned with contract/billing expectations.